Katie Morrow is a graduate of Crown Point High School and has an Associate’s Degree at Ivy Tech Community College with two semesters at Indiana University Northwest. She joined Hobson & Scott in 2015 as a secretary. Her job duties include fielding incoming phone calls, finding out what the customer’s needs are and scheduling an appointment with one of our salesman. Katie handles all of the customer information so the office can effectively track customer trends, needs, and other information critical to the company’s success. Katie also assists the office manager with any tasks needed to support the team.
Katie spends most of her free time with her family. She is a big Chicago Bears and Blackhawks fan. Katie also likes to go to concerts when she can. She enjoys the hot weather in the summer and going to the beach.
Katie has only been here a short time. With that being said she is always complimented by our customers saying how nice she is on the phone and very welcoming. Sometimes I don’t think Katie gives herself enough credit for her position here. Katie is the first impression of our team when someone calls the office to schedule an appointment. Her position here is very important. First impressions are everything. Katie has learned a lot about a service business in a very short time and has been doing a great job.